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The ten commandments of personal assistance based on the experience of Alberta La Grup
1
Discretion
It is essential to treat all the information to which we have access, with complete confidentiality. And not voice personal opinions.
2 Trust
Not only gaining it, but also keeping it. Face to face communication is essential. Always know your place.
3 Proactivity
Your PA has to have the intuition and imagination to anticipate your needs, even before you notice them. Everything will be provided. Nothing is left to chance.
4 Honesty
The sincerity of their actions and their professional ethics must enable you to trust your PA to deal with your private affairs as if you were dealing with them personally.
5 Flexibility
Constant dedication, 24 hrs a day, every day of the year, if you so require. Wherever you need it
6 Exclusivity
Each person is unique. Their preferences and lifestyle require sculpting a personalised service, without a doubt the definition of luxury. All the attentions of a PA are limited edition, only for you and your loved ones.
7 Excellence
Ability to turn the ordinary into the extraordinary. Pursuing excellence.
8 Savoir Faire
Attention to detail, impeccable treatment with sincerity and simplicity, a kind smile, emotional intelligence and the sensitivity to notice what's around you.
9 Improve
A PA must have an insatiable desire to acquire knowledge, be curious, and to keep up to date with any and every situation.
10 Passion
In the service given and how it is offered to you.
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